Inside Sales, Sales Support

The Inside Sales, Sales Support is the pivotal link between sales, purchasing, and logistics, responsible for ensuring all customer orders are accurately processed, fulfilled efficiently, and delivered on time. This role requires exceptional organizational skills, a customer-first mindset, and strong proficiency in utilizing our Enterprise Resource Planning (ERP) system for all operational processes.

Core Duties and Responsibilities

The duties are divided into three key areas, with an emphasis on system proficiency:

I. Order & Billing Management (ERP Focus)

• Order Entry & Data Integrity: Accurately process and enter high volumes of customer sales orders (POs, change orders) directly into the ERP system, ensuring zero tolerance for data errors in pricing, product codes, and customer information.

• Billing & Finance Support:&