Social Media & Community Manager
About ContactPigeon
ContactPigeon is an AI-powered customer engagement platform built for retail and ecommerce businesses. We help brands bring customer data, intelligence, and omnichannel activation together to create more personalized experiences across key communication channels. As we continue to grow internationally, we’re looking for ambitious people who are excited to help shape how our brand shows up in the B2B SaaS market.
The Role
We’re looking for an energetic and entrepreneurial Social Media & Community Manager to grow ContactPigeon’s social presence and build meaningful relationships with customers, prospects, partners, and relevant industry communities.
This role is ideal for someone who brings ideas, takes ownership, and moves quickly without needing a detailed brief for every task. You’ll turn our expertise, customer stories, product developments, and industry insights into engaging content and genuine conversations.
You’ll also help us identify and participate in relevant communities across platforms such as LinkedIn and Reddit—contributing value, learning from our audience, and building trust without sounding overly promotional.
What You’ll Do
- Own and manage our social media presence, with a strong focus on LinkedIn
- Build and maintain a consistent social media content calendar
- Create posts, carousels, videos, polls, customer stories, and thought-leadership content, repu
