Associate Operations Manager, Embedded Consulting Services

We are seeking an Associate Operations Manager to support and drive the Embedded Consulting Services business with a focus area on excellence in operations and project management. The individual will ensure the delivery of commercial, administrative and world class operational support and competence. This is a regional role with a focus on South East Asia.

Responsibilities:

Operational Management

• Own the day-to-day operational management of a major embedded security operations programme in Singapore, ensuring delivery against client requirements, contractual obligations and Control Risks standards.
• Support the delivery of embedded consulting services across Southeast Asia and the wider Asia Pacific region.
• Act as a key operational point of contact for consultants and client stakeholders, escalating strategic, commercial and personnel matters where appropriate.
• Manage project administration and business operations activities associated with client engagements, ensuring consistency, accuracy and compliance with internal processes.
• Identify and implement opportunities to improve operational processes, delivery effectiveness and service quality across engagements.
• Work closely with the Business Operations team to ensure project administration is maintained to the highest standard.

People and Resource Management

• Support resource planning activities including the maintenance of consultant datab