IT Support Engineer — Global (based in New York)

About Conveo

Conveo is an AI-powered qualitative research platform. Our AI moderates real interviews at scale, so insights teams can run qual research with the speed and reach of quant — without losing the depth that makes qual worth doing.

We've raised a Series A ($50M) and we're headquartered in London, with a team across Belgium and the US. We hold ISO 27001, ISO 27701 and SOC 2 Type II certifications, with ISO 42001 in progress.

How we work

• AI-first, genuinely. We use AI across the whole company, not just in the product.

• Automate the boring parts. If a process runs often, it shouldn't be manual.

• Small team, real ownership. You'll own systems outright, not a slice of someone else's queue.

• Distributed by design. Being in a different time zone from your colleagues shouldn't be a handicap.

About the role

This is a global IT role, based in New York.

You'd be the second person on Conveo's IT team, working alongs