Site Reliability Engineer
Convey is looking for a hands-on Operations Engineer to own the reliability, security, and performance of our cloud-based applications and infrastructure. In this role, you'll troubleshoot complex production issues, manage cloud infrastructure, execute critical deployments, and help strengthen operational best practices across the team.
You'll work across AWS and GCP environments, using tools like Terraform to manage infrastructure and support secure, reliable systems.
What You'll Do
Own complex production incidents from investigation through resolution.
Monitor and maintain cloud infrastructure across AWS and GCP.
Execute staging and production deployments, including high-impact releases.
Manage infrastructure as code using Terraform.
Implement security mitigations and support access reviews and security audits.
Develop operational documentation, runbooks, and troubleshooting guides.
Mentor junior team members and support incident response best practices.
Participate in an on-call or escalation rotation as needed.
