Reservations Controller, Costa Navarino

Costa Navarino is a sustainably driven destination in the Mediterranean, located in Messinia in the southwest Peloponnese. Graced with a breath-taking seaside landscape, this is a region shaped by 4,500 years of history. The Costa Navarino philosophy is driven by a genuine desire to preserve the natural beauty and heritage of Messinia.

The destination comprises several distinct sites featuring five-star hotels, luxury private residences, a world-class golf experience and many year-round activities. Navarino Dunes is home to The Romanos, a Luxury Collection Resort, The Westin Resort Costa Navarino and Costa Navarino Residences. Navarino Bay is the setting for Mandarin Oriental, Costa Navarino, W Costa Navarino and Navarino Agora, a curated marketplace. Both sites have signature golf courses, while at Navarino Hills there are two further signature golf courses.

We are looking for a Reservations Controller to join our team, reporting directly to the Director of Reservations. The role is responsible for ensuring the accuracy and quality of reservation data, supporting inventory accuracy and maintaining high standards of guest communication. The Reservations Controller ensures that reservations are accurate, complete and aligned with inventory strategy and operational requirements.

Responsibilities

• Perform daily audits of new bookings to validate Market, Source and Rate codes and ensure reservation data acc