Posted 2mo ago•Dubuque, Iowa, United States
Contractor Service Coordinator
MiddleOn-site (Dubuque)Salary undisclosed
Job Description
Join a team that helps independent drivers stay protected and on the road. As a Contractor Service Coordinator, you'll be a trusted resource for customers by answering questions, processing requests, and ensuring their coverage information is accurate. You'll work with customers, business partners, and team members to provide a smooth and positive experience. We're looking for someone who is organized, customer-focused, and eager to learn and grow in a fast-paced environment.
What You’ll Do:
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Process applications, policy updates, payments, and billing activities for customers enrolled in insurance programs.
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Review coverage information for accuracy and coordinate updates when needed.
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Communicate with customers, business partners, insurance carriers, and internal team members to provide support and resolve issues.
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Deliver exceptional customer service by handling inbound calls and assisting customers with policy and renewal questions.
What We’re Looking For:
- Experience in the transportation industry as well as commercial/personal lines insurance is a plus but
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