Product Operations Lead, Insurance Platform
Product Operations Lead, Insurance Platform
Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system, where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence.
You'll build the systems and conditions that let a small team run a national platform: hunting bottlenecks, removing them, and making sure they don't come back, so product, underwriting, and engineering can move at the pace the company needs.
This role touches every part of how an insurance product works (coverage language, pricing, filings, distribution) and every part of how an AI native company runs. What we're looking for is operational rigor: relentless follow through, quick learning, and the judgment to keep a cross functional team on track and moving efficiently, no matter how complex the surface area gets.
HOW YOU OPERATE
- Find the biggest bottleneck in a function, fix it, the