Sr. Program Manager

The is a high-impact leadership role responsible for driving strategic initiatives, optimizing end-to-end processes, and leading high-performing teams within Coupang’s fast-paced ecosystem. In this role, you will leverage deep data analytics to solve complex business trade-offs, align global cross-functional stakeholders, and execute scalable solutions from the ground up. We are looking for a hands-on, results-oriented leader with a strong "bias for action" who thrives in ambiguity and is passionate about redefining the future of e-commerce.

Role Overview
As a Senior Manager at Coupang, you will act as a pivotal leader bridging high-level corporate strategy with aggressive, data-driven execution. Known internally for a culture demanding extreme ownership and a "bias for action," you will lead high-impact initiatives to eliminate trade-offs for our customers and drive exponential business growth. You will be responsible for defining operational or product strategies, designing scalable processes, and leading a high-performing team in a fast-paced, ambiguous environment. To succeed, you must be a hands-on leader who dives deep into data, uncovers root causes, and obsessively works to achieve results.

What You Will Do
• Drive organization-wide strategies, ro