Contract Manager and Deal Desk Specialist

Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For: We are looking for a Contract Manager & Deal Desk Specialist to join our team and support contract management and sales operations across the Americas region and LATAM. This role combines contract management (80%) with deal desk support (20%), focusing on preparing and managing commercial agreements, supporting sales quotations, and ensuring accurate and timely processing of requests from Sales and Customer Success teams. The ideal candidate is analytical, detail-oriented, proactive, and comfortable working with complex information, multiple priorities, and cross-functional stakeholders. The role is based in Boston, MA. Responsibilities: Prepare, review, and revise commercial agreements, including NDAs, MSAs, SoWs, Order Forms