Senior Scaled Customer Success Manager (m/w/d)

Maltego helps organisations uncover complex relationships and connections across people, organisations, infrastructure, and digital assets. Our platform is used by investigators, security professionals, law enforcement agencies, and enterprises worldwide to accelerate investigations and make better decisions with connected data. 

As we continue to grow, we're expanding our Customer Enablement team to help more customers achieve value at scale. 

We're looking for a Senior Scaled Customer Success Manager to design and lead scalable customer enablement programmes that help customers successfully adopt and expand their use of Maltego products. This role sits at the intersection of customer enablement, programme management, customer education, and product adoption. 

You'll create repeatable experiences that enable hundreds of customers to learn, adopt, and realise value through webinars, cohort programmes, workshops, office hours, self-service content, and usage-driven interventions. 

Rather than working with a small portfolio of strategic accounts one-to-one, your focus will be on creating programmes and systems that deliver meaningful outcomes across an entire customer segment. You'll play a key role in shaping