Operation Manager (E-Commerce)

Creative Chaos is seeking an experienced Operations Manager to oversee the planning, procurement, and inventory management of our product portfolio and in-store materials. This individual will play a key role in ensuring optimal product availability, operational efficiencies, and effective cross- functional communication. The ideal candidate will have a strong background in inventory planning, vendor relations, and process improvement, with a keen eye for detail and a passion for driving business results.

Responsibilities:

1. Inventory Planning & Demand Forecasting

• Develop, implement, and maintain inventory forecasting models to ensure consistent product availability.
• Monitor stock levels and lead times to optimize reorder points and quantities, balancing supply needs with cost efficiency.
• Collaborate with the Sales and Marketing teams to forecast demand fluctuations and align inventory strategies with promotional activities and sales goals.

2. Vendor Relations & Procurement

• Identify, evaluate, and manage relationships with suppliers and vendors, including those providing in-store POS (Point of Sale), POP (Point of Purchase) materials, packaging, accessories, and merchandise.
• Negotiate contracts and service-level agreements, ensuring cost-effectiveness and timely delivery.
• Maintain a strong vendor communication cadenc