About us

Our mission at Credal is to harness frontier AI for everyone building a better future.

We accelerate the most complex, sophisticated operations of the most impactful institutions, while weaving security and governance into every part of our product. Our customers include the U.S. Dept of Health and Human Services, MongoDB, Comcast NBC Universal, Lattice, Wise (Transferwise), Checkr, and incident.io among others.

We’ve raised over $10m to date with a ton of runway. You’ll join a team of Thoughtful Doers™ from places like Palantir, Cruise, Meta, Uber, and Google.

📍 Credal is in-person in our spacious NYC office with meals provided.

About the role

We’re looking for a founding deployment strategist to own and evolve our customer success story. What you'll do:

• Own customer success end-to-end: growing customer relationships, defining playbooks & processes (e.g., onboarding, training, enablement, renewals, expansions), building metrics to evaluate product impact & engagement, and scaling it all up as we continue rapidly expanding our customer base