Director of Digital Services
Pay Range: $149,900 - $187,400
Remote Eligible: Hybrid
We offer a pay-for-performance compensation program including bonuses for all employees and a competitive benefits package. See https://www.cuofco.org/careers for a high-level overview of our benefits package and bonus offerings.
General Purpose of the Position
The Director of Digital Services is responsible for leading the credit union’s digital channel strategy, platform management, and member-facing technology experience. This role owns the online and mobile banking platform, manages the primary digital banking vendor relationship, and drives continuous improvement of the digital member experience through innovation in self-service, automation, and personalization. This leader ensures the credit union’s digital channels are re