ABA Case Coordinator (Spanish)

The ABA Case Coordinator is a high-impact operations professional responsible for the seamless execution of client-therapist scheduling, authorization management, and service continuity. Positioned at the vital junction of clinical operations and client services, this role ensures that every client receives their prescribed care while therapists maintain balanced, efficient schedules.

This is a proactive, high-ownership role. You aren’t just managing a calendar; you are driving the organization’s ability to meet clinical outcomes, maintain Medicaid compliance, and retain a satisfied workforce through precision, urgency, and professional problem-solving.

Responsibilities

Strategic Scheduling & Staffing

• Precision Matching: Pair RBTs/BTs with clients based on location, availability, language, and clinical fit
• Schedule Optimization: Build and oversee comprehensive weekly/monthly schedules for the entire caseload
• Rapid Response: Resolve scheduling disruptions (cancellations or PTO) with same-day urgency to maintain continuity of care
• Capacity Monitoring: Track therapist workloads to prevent burnout while ensuring maximum coverage across service areas

Authorization & Regulatory Compliance

• Utilization Tracking: Monitor authorized hours to ensure full usage within approval windows, preventing revenue loss and ensuring Medicaid adherence
• Proactive Renewals: Alert clinical and bi