Relationship Manager, Cross Border
Who We Are
Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.
Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.
Responsibilities:
- Be the primary designated point of contact for our Fintech Banking Enterprise clients across multiple product verticals, quarterbacking all customer needs
- Own retention and growth KPIs for our clients by identifying organic and inorganic growth patterns and being the lead for cross-sell activities.
- Work closely with business line GM and sales team to cross sell product, report back intelligence, and deeply understand the health of the partner</
