Branch Administrator - Mulgrave

An exciting opportunity exists for a highly organised and driven individual to join our team in a hands-on administrative support role.

In this position, the Branch Administrator’s primary focus is to provide administrative support to the Crown Southern region in the areas of Service, Sales and Rentals

Responsibilities & Duties

• Provide friendly, responsive support to internal and external customers, handling enquiries, calls, and shared inbox requests with clear communication and timely follow‑up.
• Process monthly invoicing and day‑to‑day accounts payable activity, ensuring financial processes are completed accurately and on time.
• Coordinate the movement, preparation, and documentation of trucks and equipment, supporting stocktake, relocations, workshop jobs, and Ready‑to‑Go unit updates.
• Accurately manage service and operational data, including job cards, quotations, costing, purchase orders, invoices, and customer information across CRM systems.
• Maintain detailed and up‑to‑date fleet, equipment, and sales records, including plant numbers, specifications, build sheets, agreements, terminations, and lease information.
• Prepare reports and administrative documentation for management, payroll, technicians, and branch teams, ensuring information is complete, consistent, and compliant with company standards.
• Source, coordinate, and support the allocation of demonstration units, second‑hand