Field Service Manager - Crown Forklifts Auckland
About us
Crown Equipment is proud of its 45+ years in serving New Zealand’s businesses and communities as a material handling equipment company. Crown has a widely distributed sales and service branch network located across the North and South Island locations. Our global company brand is well-known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up and leading-edge technology.
About the role
We have an exciting role, where you’ll join a stable business and enjoy the variety and opportunities of working within a close-knit, supportive team as part of a large organisation.
This is a diverse leadership role which will see you joining the Auckland Service team reporting to the region's Service Manager. You’ll specifically be supporting an experienced team of service technicians, across the West Auckland area. You’ll be responsible for assisting in the achievement of the annual financial and operational service targets, PMP completion and proactively engaging with our customers to ensure that we are exceeding their expectations across quality of service, response times and product performance.
As a Field Service Manager, you’ll be required to proactively manage the productivity and resourcing of the team in your remit acr