Autobody Collision Estimator

About CSN Collision

CSN Collision safely repairs more than 200,000 vehicles a year helping Canadians get back on the road with the trust and comfort of knowing their vehicle has been returned to like new condition. Since 2002, CSN has grown to become the leader in collision repair with 400+ collision repair Centres across Canada, USA and Italy.

Summary 

The role of the Appraiser/Estimator is to provide a detailed estimate to repair a vehicle post collision. The estimator is responsible to many stakeholders. The estimator must have a professional demeanor to work with customers, insurers, vendors, and other team members of the repair facility. The estimator must instill confidence in the customer and provide clear expectations. The estimator must understand the effect of collision to a vehicle and highlight damages. The detailed estimate must include factory researched repair specifications and adhere to shop policies and insurer guidelines where applicable.  

Primary Objectives of the role  

Set reasonable expectations for the customer, and educate them on the repair process 

Have thorough understanding of estimating software, required to process estimates. 

Locating assignments from insurers and understanding the requirements. Understanding terms on assignment – LOU-Loss of use, WP- With prejudice, 43endorsement, betterment, deductible. 

Inspect vehicles