Customer Service Operations Representative (Ventura)

The role:

Curri is seeking a Service Operations Representative to join our Customer Operations Team. Your goal: make every delivery Curri fulfills a home run. This is an exciting role in a fast-paced environments. We are looking for a passionate, driver, self-starters who are ready to tackle problems from a first-principles perspective; and who are eager to learn and contribute to the company's growth and shape its operational strategies.

What you will do:

• Facilitate deliveries from booking to successful drop-off and everything in between

• Provide best-in-class support for our customers and drivers via chat and phone

• Communicate with pickup and drop-off contacts to ensure deliveries are completed successfully and smoothly

• Provide operational feedback and identify pain points for the team to optimize logistics

What you will need to have:

• Fun personality, positive attitude, eagerness to learn

• Strong critical thinking and problem solving acumen

• Excellent written and verbal communication skills