Sr. Delivery Director - SLED/FED (Public Sector Staffing & Delivery)

Position Overview

We are seeking a seasoned and mature Account Director with a strong background in SLED/FED (State, Local, Education, and Federal) staffing. The ideal candidate will have hands-on experience managing large delivery teams for MSP-driven and direct agency clients across the U.S. Public Sector.

This role demands exceptional leadership, client engagement, and operational control to ensure consistent delivery excellence and compliance across multiple accounts.

Key Responsibilities

Client & Delivery Management

·       Oversee end-to-end staffing delivery for SLED/FED public-sector clients through MSPs and direct agency partnerships.

·       Serve as the primary offshore delivery owner, ensuring all performance metrics and SLAs are achieved.

·       Maintain strong relationships with MSP program managers, onshore account directors, and end clients.

·       Ensure high-quality submittals, strong interview-to-hire ratios, and timely onboarding.

·       Drive process alignment, reporting cadence, and