Staffing Account Manager - SOW & Direct Client

About the Role

We are seeking an experienced Account Manager with strong expertise in SOW management, Time & Materials (T&M) engagements, Staff Augmentation , direct client relationship management, and direct-hire recruitment. The ideal candidate will manage client partnerships, lead proposals and bids, oversee project delivery, negotiate commercial terms, and identify opportunities to expand Cynet’s business across Life Sciences, Pharmaceuticals, Biotechnology, Medical Devices, Healthcare, and other highly regulated sectors. 

Key Responsibilities

• Own and grow direct client relationships, serving as the primary point of contact for business development, account strategy and client satisfaction.
• Lead SOW bidding and proposal activities, including scope definition, resource planning, pricing, rate negotiations, budgeting, and contract execution.
• Manage SOW engagements, including Time & Materials (T&M) projects and staff augmentation, overseeing resource allocation, deliverables, timelines, utilization, project costs, billing, and profitability.
• Drive direct-hire and contingent staffing opportunities by understanding client workforce needs and coordinating with recruiting and delivery teams.
• Partner with legal, finance, compliance, and delivery teams to ensure accurate proposals, contract alignment, and successful project execution.
• Monitor account performance, manage escalations, conduct