Onsite Support Engineer (Schaffhausen, Onsite, 1st level support, VPN)

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.

We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.

We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!

Tasks and Responsibilities

• Monitor the performance of the company's desktop infrastructure and make suggestions for improving efficiency
• Act as the main point of contact for employees who are experiencing computer issues
• Ongoing maintenance and future planning needs of the company's desktop infrastructure
• Complex IT support tasks for our customer both onsite and remote maintenance (PC, laptop and peripherals)
• Regular front desk assignments for direct support in case of inquiries and problems of our customer
• Managing the inventory system (purchasing, goods receipt, maintenance and proper disposal)
• Carrying out simple inst