Customer Services / Scheduling Manager

Position : Customer Services / Scheduling Manager

Salary: up to around $2000 NZD per month

Working Hours & Condition : To follow

Holidays: To follow

ABOUT THE COMPANY: 

The company has been providing trusted water filtration, water treatment, and plumbing solutions across New Zealand since 1994. Serving both residential and commercial customers, the company is committed to quality workmanship, reliable service, and customer satisfaction. With a nationwide network of specialists and a strong focus on practical, long-term solutions, the company helps customers enjoy cleaner water and dependable plumbing services.

ROLE OVERVIEW:

The client is looking for a proactive and detail-oriented Customer Service & Scheduling Manager to help coordinate our retail plumbing and water specialist services. In this role, you’ll be the key point of contact for customers, helping them book recurring maintenance services, managing appointments, and keeping our technicians’ schedules running efficiently.

You’ll play an important role in ensuring customers receive timely, reliable service while helping the team get the most out of ServiceM8, our central job management an