Virtual Operations Coordinator, Executive Assistant & Social Media Manager

We are seeking a highly organized, proactive, and detail-oriented Virtual Operations Coordinator, Executive Assistant & Social Media Manager to support the day-to-day operations of an Australian property maintenance business.

This is a multifaceted role combining maintenance job coordination, administrative support, executive assistance, customer service, and social media management. You will work closely with the company directors to ensure maintenance requests are tracked, schedules are organized, communications are handled professionally, and administrative tasks are completed efficiently.

The ideal candidate is dependable, takes ownership of responsibilities, communicates confidently in English, and can manage competing priorities independently.

Operations & Job Coordination

• Monitor and manage the business inbox, prioritising enquiries and following up outstanding requests.
• Create, update, and track maintenance jobs in Tradify.
• Maintain accurate property records, job details, tenant information, and supporting documentation.
• Coordinate tenant access, appointments, site visits, and maintenance schedules.
• Liaise with property managers, tenants, and approved subcontractors.
• Track job completion documents, photographs, reports, and outstanding administrative requirements.
• Prepare service reports using established templates and distribute approved documents.