Service Business Manager

An established organization in the equipment sales, service, and support sector is hiring a Service Business Manager to serve as the administrative, financial, and safety backbone of a single operating location. The role reports directly to the General Manager and exists to give that person a clean, current, and trustworthy read on the business at all times.

This is an individual contributor position. There are no direct reports. Influence here comes from being the person who owns the numbers, runs the recurring meetings, and closes the loop with corporate finance — not from managing a team. It suits someone who would rather do the work than delegate it, and who takes ownership of an outcome without needing authority over the people involved.

What You Will Own

Financial Operations & Revenue Cycle

•    Own the invoicing process end to end — accuracy, timeliness, and follow-through until each invoice is issued and acknowledged.

•    Act as the location's primary point of contact with corporate finance, chasing open items to resolution rather than waiting on them.

•    Coordinate and run weekly accounts receivable and accounts payable review meetings — set the agenda, prepare the aging detail, drive decisions, and track the follow-ups to closure.

•    Work across departments to clear billing disputes, documentation gaps, and exceptions th