Computer Support Specialist

D.A. Davidson Companies is an independent, employee-owned company with a rich history spanning 90 years. We are dedicated to conducting our business in accordance with the highest standards of integrity and ethics, and delivering outstanding service to our clients and each other. We support a friendly, open and supportive culture, and encourage candid communication and productive engagement that make our companies and each of us better. Just as we work to improve our clients’ financial well-being, we also work to strengthen local communities—and giving back is one of our core values. You can learn more about our company culture and impact in our latest annual report. Summary/Function: Use knowledge and skills obtained through education and job experience to continuously support users from multiple business groups within DA Davidson. The position will adhere to ITIL principals and be responsible for the resolution and/or escalation of various hardware and software issues, both in-person and remotely. Qualifications:  •    Working knowledge of the Service Desk system, phone system, supporting business applications, workflows and processes •    Proficient knowledge of basic computer hardware •    Bachelor’s degree in field of specialty or equivalent IT Support experience •    Proficient computer skills and knowledge of software packages and their applications to include Microsoft Office and Microsoft operating systems •    Excellent communication skills, both oral and written;