Group Health Quality Analyst 1
JOB SUMMARY
The QA Specialist plays an integral role in the review process as they are responsible for communicating with the customer, reviewer, and management to ensure a completed report is delivered by the customer requested due date.
The QA Specialist is responsible for the timely completion and overall completeness of a reviewer report. Completeness is determined by customer requirements, company best practices, and clinical accuracy. In addition, the QA Specialist participates in improving DS processes and works with the Manager to ensure high efficiencies are achieved.
Dane Street’s success relies on individual and team contributions every day. We care for our customers, each other and Dane Street. It is the responsibility for all of us to maintain a positive working environment that promotes client satisfaction and results.
**Schedules for this role:
- Monday to Friday: 8:00 AM – 4:30 PM EST or 9:00 AM – 5:30 PM EST
- Monday to Friday: 10:00 AM – 6:30 PM EST or 11:00 AM – 7:30 PM EST
- Wednesday to Saturday or Thursday to Sunday: 8:00 AM – 6:30 PM EST or 9:00 AM – 7:30 PM EST
- General evening and weekend availability.
MAJOR DUTIES & RESPONSIBILITIES
Client Interaction
- Provides regular report status updates to the client.
- Evaluates the Quality of physician’s report and determines if the report will meet all client and jurisdicti
