Business Development Manager

MCF Environmental Services, Inc. established in 1989 is an environmental waste transportation services Company looking for a positive and energetic Customer Success Specialist/Sales Account Manager to join our team in Ellenwood, GA!    The BD Manager will assist the sales department and will act as a link between external customers and internal operations. This individual will have excellent problem-solving skills and a passion for delivering exceptional customer service.     What you will do... • Manage and maintain customer relationships with assigned facilities to provide ongoing support and ensure customer satisfaction  • Work directly with the sales department to troubleshoot, research, and resolve questions and issues within our services; Collaborate with other resources required to resolve issues. • Leverage customer success tools to monitor customers' progress and utilization of our services  • Liaison between sales and operations management to ensure timely management of cases • Liaison between sales and operations to identify upsell opportunities and servicing opportunities • Monitoring customer outcomes, wellness call responses, and customer issue case management • Demonstrate service expertise through interactions with customers • Document all communication and maintain appropriate records for all accounts in our database  • Administrative support to Sales team and President of MCF with customer and/or sales related tasks    Skills & Qualifications • High school d