Customer Success Manager - SaaS
About Dastra
Dastra is a fast-growing SaaS platform dedicated to data protection, compliance and AI governance.
Our mission is simple: turn complex regulatory requirements into clear, operational and actionable processes.
We help organisations manage their data and AI-related risks while enabling them to innovate with confidence.
As we continue to grow, we are looking for a Customer Success Manager to join our Customer Success team and support our customers throughout their journey with Dastra.
Why join Dastra?
Join a fast-growing European SaaS LegalTech company
Work with Mid-Market and Enterprise organisations on complex data, AI and compliance challenges
Take ownership of a strategic customer portfolio
Become a key expert on a sophisticated SaaS platform
Work closely with Customer Success, Sales, Product and Tech teams
Join an experienced, collaborative and ambitious team
Your role
As a Customer Success Manager, you will act as the project lead for your customers’ success with Dastra.
You will manage a portfolio of Mid-Market and Enterprise customers and cover the entire customer journey, with a strong focus on onboarding, implementation, product
