Graduate / Trainee Build Engineer

Start your career in tech with Datacom

Are you interested in technology and enjoy figuring out how things work?

We’re looking for someone at the beginning of their career who is keen to build their technical skills and get hands-on experience working with IT equipment and systems.

You don’t need years of IT experience to succeed in this opportunity. We’re looking for someone who is curious, enjoys problem solving and is ready to learn.

As a Graduate / Trainee Build Engineer, you’ll work alongside experienced people and develop practical skills supporting, building and troubleshooting technology used by our customers.

What you’ll be doing

You’ll gain hands-on experience across areas such as:

• Setting up, configuring and preparing laptops, desktops and other devices
• Helping diagnose and troubleshoot hardware and software issues
• Supporting device repairs and other technical requests
• Learning to work with technologies such as Windows, Microsoft 365 and device management tools
• Developing an understanding of PCs, servers and networking
• Speaking with customers and colleagues to understand technical problems
• Helping find the right solution or connecting customers with the right technical team
• Following processes and keeping accurate records of your work
• Working safely and responsibly as part of the wider t