Technology Adoption Lead - CISCO

Our Why   

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.   

About the Role 

We're looking for an experienced Technology Adoption Lead to work closely with customers, internal teams and strategic technology partners to drive user adoption, behaviour change and value realisation across technology solutions. This role will help customers unlock the full value of their Cisco technology investments through structured adoption strategies, enablement programmes and measurable success outcomes.  

Working alongside sales, delivery and vendor teams, you'll act as a trusted advisor, helping customers optimise workflows, increase engagement and embed technology into everyday business practices.  

A key focus of the role will be supporting customers throughout their technology lifecycle journey, helping drive adoption, improve utilisation, identify expansion opportunities and demonstrate the operational and financial benefits achieved through technology investments. 

What you'll do 

As a Technology Adoption Lead, you will: 

• Lead the development and execution of customer adoption strategies that maximise technology utilisation, engagement and return on investment 

• Act as a t