Manager, Customer Success - Dublin (Israel/Iberia)
Manager, Customer Success
As a Manager, Customer Success, you will hire and develop teams, coaching Customer Success Managers (CSMs) to success. This role impacts our customer experience and retention at scale, providing an opportunity to join a company that’s a leader in the space and see your contributions firsthand. At Datadog, we value our office culture—the relationships and collaboration it builds, and the creativity it inspires. We operate as a hybrid workplace to help our Datadogs create a work-life harmony that best fits them.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You’ll Do:
- Drive and influence the full renewal and expansion sales cycle
- Serve as an advisor and role model for exemplary customer service
- Balance autonomy with effective communication upwards
- Act as a regional/segment owner and escalation point for relevant matters
- Motivate CSMs to foster customer relationships that build trust and achieve consistent revenue growth
- Collaborate cross-functionally to drive positive custo
