Posted 1h ago•Remote
CPC Processor I Customer Support (North Carolina)
MiddleRemoteSalary undisclosed
Job Description
Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.
By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.
You will:
- Schedule: 8.5-hour shift between 8 a.m.–9 p.m. ET, based on business needs, including two 15-minute breaks and a 30-minute unpaid lunch.
- Answer and conduct business on the telephone while maintaining excellent Customer Service. This includes: 100%
- Answering release of information related telephone calls and inquiries accurately and timely.
- Review, research, resolve and respond to inquiries that are received via telephone, email or written correspondence.
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