Posted 2mo ago•Liverpool, United Kingdom, GB
Multi Track File Handler
MiddleHybrid (Liverpool)€2,400 – €9,800 / mo
Required Skills
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Job Description
Multi Track File Handler
Department: Claims Management
Employment Type: Permanent - Full Time
Location: Liverpool
Description
Keoghs Corporate Risk Team is seeking to recruit a Multi-Track File Handler to deal with delegated and non-delegated multi-track EL/PL claims. This diverse role offers an excellent opportunity to work within Keoghs’ thriving Corporate Sector Risks Practice with a variety of high-profile clients.
The successful candidate will predominantly handle a litigated case load of Multi-Track claims, but may also handle some claims from pre-litigation.
The successful candidate will predominantly handle a litigated case load of Multi-Track claims, but may also handle some claims from pre-litigation.
Key Responsibilities
- Building relationships with Keoghs clients - liaising with clients and, where appropriate, Insurers
- Manage a mixed caseload of EL/PL predominantly multi track cases consisting of claims typically valued between £25k - £100k
- Assessing and advising on liability and quantum
- Devising strategies to resolve cases with the best possible outcome, identifying areas to investigate and evidence to collate
- Make full use of the firm’s Case Management System in progressing files from receipt to closure
- Draft pleadings to include Defences and witness evidence
- Attend court in person or by telephone, attend trials, settlement conferences etc as required
- Achieve targets in terms of chargeable hours, WIP and the collection of client MI
- Adhere to the Keoghs Values
The above is not a definitive list of possible work which may be delegated.
Skills, Knowledge and Expertise
- EL/PL multi track file handling experience
- Positive, confident and enthusiastic
- Excellent listening, verbal and written communication skills
- Ability to negotiate via telephone
- Ability to prepare succinct and concise reports
- Excellent inter-personal and client care skills
- Excellent marketing skills
- Excellent IT skills
- High level of analytical skills
- Ability to prioritise work, keep to deadlines and work under pressure
- Ability to win the trust and confidence of others
- Ability to make decisions
- Ability to anticipate problems and identify solutions
- Ability to maintain concentration and pay attention to detail
- Driven to achieve
- Good advocacy skills
- Prior knowledge, skills and experience
- Good IT skills
Benefits
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Family Cover Private Medical Insurance (Bupa)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death in Service
- Critical Illness Cover
- PHI/Income Protection (Private health insurance)
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
* after successfully completing probation
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