Customer Relationship Management (CRM) Intern I 6 Months
Decathlon is your sports wonderland!
We are the champs in crafting and slinging sporting goods, apparel, and equipment. Whether you're smashing goals or conquering the great outdoors, Decathlon's got your back – because winning is our favorite sport! ᯓ🏃🏻♀️➡️
Location: Decathlon Singapore
Duration: 6 months (Full-time)
Your Mission
Working closely with the CRM leader & being an active member of the Marketing team, you will support the execution of Decathlon Singapore's customer relationship management strategy to create a unique, efficient and data-driven omni-channel experience. Your efforts will help drive user conversion, retention, engagement and reactivation across our digital touchpoints, ultimately increasing brand loyalty and driving omni traffic.
Key Responsibilities
1. Implement & execute CRM communications (email & push)
- Own and plan the marketing communication calendar for all CRM touchpoints, ensuring a consistent, well-timed and balanced flow of messages that avoid user fatigue.
- Generate regular performance reports, input key campaign data, and produce analytical breakdowns to provide actionable insights that support o
