Hyperscale - Founding Software Engineer (Customer Experience)
Source: Paraform - https://www.paraform.com/share/hyperscale/cmpvkqjmz00010cjp2ws0ow5m
Compensation: listed range $160K-$230K; description states $160,000-$200,000 base + very significant equity.
Location: San Francisco - on-site 5 days/week when not traveling (~10% customer travel). Visa: STEM OPT transfers only; no new H1B/O1, no H1B transfers.
About this role
Software Engineer with 1-4 years of experience to own the technical side of enterprise sales and deployment at Hyperscale, an AI-native startup automating back-office operations for major US trucking fleets. Work directly with founders, customers and engineering to take agentic AI systems from demo to production.
What will you be doing?
Lead technical discovery, design POCs, and run tailored demos tied to each prospect's workflows and pain points
Travel on-site to customers (~10%) to embed with operations teams, scope integrations, and write code to unblock deals
Scope and execute pilots with clear success metrics (call resolution rate, time savings, CSAT) and build ROI models
Support end-to-end onboarding: data mapping, workflow configuration, API/webhook integrations, go-live
Bridge customers and product/engineering, surfacing edge cases and shap
