Account Manager

The role

You own the post-sales relationship with our clinics.

Your job is simple: make sure every clinic gets more and more value from Decoda over time.

That means helping clinics discover the extent of what the product can do, turning new features into real-world results, spotting opportunities to help them grow, and building the kind of relationship where they see Decoda as an extension of their team - not just another piece of software.

You'll get to know how each clinic operates, what they care about, and where they're trying to go. You'll use that context to help them get the most out of Decoda today while continuously finding new ways we can make their business better tomorrow.

When a clinic is growing, adopting new features, excited about what we're building, and telling other clinics about Decoda, you'll know you're doing great work.

What you'll own

Help clinics get more out of Decoda. Your biggest focus is adoption. You'll help clinics discover the features that matter to them, understand how to use them, and turn them into meaningful results. You won't just measure whether a feature is switched on, you'll care whether it's actually making the clinic better.

Bring new features to life. We ship quickly, and