Senior Clinical Application Specialist
The Senior Application Workflow Specialist supports complex RIS, PACS, and clinical AI implementations within Service and Delivery by providing clinical workflow analysis, optimization, and consulting. This role advises radiology departments and clinical stakeholders on how to configure and adopt DeepHealth solutions, and partners with Implementation, Support, Operations, Product, Sales, and Customer Success to improve diagnostic and operational outcomes and sustained user adoption.
Essential Duties and Responsibilities
Conduct pre- and post-implementation workflow assessments in radiology departments to identify operational challenges, diagnostic delays, and opportunities to improve clinical and operational efficiency.
Develop and document clinical workflow strategies that support adoption and optimization of PACS, RIS, and clinical reporting solutions.
Act as a clinical subject matter expert during customer engagements, guiding radiologists, clinicians, department directors, and clinical administrators through change management.
Lead clinical training for radiologists, technologists, and clinical administrators to support onboarding and proficient use of deployed solutions.