Business Analyst II

The Business Analyst II provides programmatic, operational, and analytical support in a federal government environment. The position analyzes business processes, operational data, and stakeholder requirements to identify improvements, support informed decision-making, and enhance program efficiency and performance.

Key Responsibilities

• Analyze business processes, workflows, requirements, and operational data to identify trends, risks, gaps, and improvement opportunities.
• Develop reports, dashboards, Excel analyses, presentations, briefings, and other management-support products.
• Monitor performance metrics, processing timelines, accuracy, workload, and compliance with established procedures.
• Analyze travel, financial, personnel, procurement, training, and programmatic activities and identify discrepancies or issues requiring action.
• Gather and document business requirements and support process and workflow improvements.
• Develop and maintain SOPs, process maps, job aids, training materials, and other knowledge-management resources.
• Coordinate cross-functional activities and serve as a liaison among program, administrative, financial, HR, travel, procurement, and other stakeholders.
• Support special projects, program initiatives, conferences, onboarding, training, and other operational activities.
• Conduct root-cause analysis and recommend corrective actions to im