Program Support Specialist II

The Program Support Specialist II provides programmatic, administrative, and operational support for ELWB programs, fellows, staff, and external stakeholders. The position coordinates personnel, travel, training, recruitment, onboarding, procurement, and other program activities while ensuring accurate, timely, and responsive service.

Key Responsibilities

• Coordinate ELWB fellowship and program activities and serve as a primary point of contact for staff, fellows, applicants, and visitors.
• Process and track personnel, travel, training, procurement, timekeeping, and administrative requests.
• Maintain accurate personnel, procurement, travel, applicant, and program records.
• Coordinate onboarding and offboarding activities, including security, access, visitor passes, clearances, and required documentation.
• Support fellowship recruitment, including applicant files, interviews, recruiting materials, scheduling, and communications.
• Develop and deliver training and guidance on administrative processes, relocation, position selection, and program requirements.
• Process stipend and insurance payments for international EIS officers and coordinate related documentation.
• Respond to complex inquiries and provide timely guidance and customer support.
• Coordinate meetings, conferences, training events, and special projects.
• Track supplies and equipment and serve as an alt