Customer Success & Service Delivery Lead

Deligo is a leader in visual AI self-checkout for the convenience retail industry, trusted by global brands like Compass, Sodexo, Marks & Spencer, and Spar.

We build advanced visual AI — developed by a top-notch machine learning team — to recognize food and retail items instantly. No barcodes, no manual scanning. Just place your items and tap to pay — it’s that simple. The result: a magical experience that improves everyday lives by saving time standing in checkout lines.

But this isn’t just exceptional tech: We are a tight-knit team of curious, passionate and ambitious builders who take pride in our craft and value trust in everything we do. If you’re looking to join a rocket ship and help redefine the future of AI-powered checkout, we’d love to meet you! 🚀

Role at a glance

As our Customer Success & Service Delivery Lead, you will lead Deligo’s Customer Success function and manage its team and priorities, ways of working and future growth as our customer portfolio expands.

You will own the Hypercare journey, ensuring newly deployed sites transition suc