Sales Team Leader (French Speaking) - 12 months FTC

We’re looking for a Sales Team Leader (French Speaking) to join our Manchester team for a 12 months FTC.

The Team

The Small Medium Business (SMB) teams are responsible for Deliveroo's relationships with

thousands of independent restaurant and retail partners that operate on the Deliveroo

marketplace in several markets across Europe, ensuring that they continue to grow and

operate. The SMB team spans the full life-cycle of partner interactions from initial acquisition,

onboarding, reactive support and proactive account management.

The Role

As Sales Team Leader you will be responsible for leading and managing a team of Sales

Development Representatives (SDR's) focused on generating new restaurant sign-ups to

join the Deliveroo platform.

You will ensure that the team provides a positive and seamless partner experience whilst on

boarded onto the platform. This role is important to ensuring we continue to grow and enable

even more SMB partners to get the very best out of our platform.

Hours of work will be Monday to Friday, 9am-5:30pm. This is a hybrid role, working in the

Manchester office 3 days a week.

What You’ll Be Doing

Here’s what your day-to-day might look like:

• Manage SDRs to lead quality partner acquisition, generate new sales opportunities, and ensure relevant utilisation of Salesforce to track pipeline

• Identify the development areas of SDR's, provide coaching sessions to lead efficiency and enhance the performance of the SDR team

• Work with our Regional Sales Teams to share market knowledge that enables us to work together to maximise the sales opportunities in any given area

• Execute campaigns adhering to relevant contact strategies that deliver important

• performance metrics, including sales outcomes, restaurant experience and qualitative results

• Produce ongoing sales reports with sound analysis into performance ensuring clear action plans are built

• Attend and contribute to weekly and stakeholders meetings to provide updates on team performance and progress

• Act an inspirational role model
  

What You’ll Need to Thrive

This is a fast-paced role which will require you to enjoy working in a target-based

environment. You will be passionate about both people leadership and delivering results,

along with being able to handle objections.

The required skills include:

• 2+ years experience in a Sales Leadership role

• Clear evidence of producing results in a Contact Centre environment

• Ability to guide partners through effective negotiation

• The desired experiences include:

• Experience working with SalesForce system for customer enhancement

• Experience using and maintaining High Velocity Sales

• Experience in identifying process improvements in pipeline management and finding incremental improvements in a high performing team

Why Join Us?

At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving.

We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:

Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.