Business Support Administrator

Company Description

You’ll join our Tax & Business Advisory team in Wellington, where you’ll be an integral part of our national administration team that ensures we deliver exceptional client services. 

Here, you’ll do meaningful work with talented people while building a career shaped around your ambitions. As New Zealand's leading professional services firm, we combine local expertise with global capability to create impact that matters for our clients, communities and country. 

We invest in our people through learning, development and professional growth opportunities, while offering flexibility and wellbeing support to help you thrive both professionally and personally. No matter your career stage, you'll be part of a values-led organisation committed to inclusion, innovation and making an impact that matters. 

Our people benefit from: 

• Flexible ways of working 
• Ongoing learning, development and career progression 
• Support for professional qualifications and certifications 
• Wellbeing initiatives and employee support programmes 
• Additional leave and community impact opportunities 
• An inclusive and collaborative culture where you can be yourself 

Job Description

The impact you’ll make: 

As a Business Support Administrator you will be responsible for a broad range of administration tasks, including, but not limited to:

• Maintenance of data in our internal customer relationship management and accounting systems, which includes Jupiter (Salesforce), SWIFT and Taxlab.
• Following best practice processes to ensure the seamless onboarding of staff and clients, their set up in our systems and ongoing maintenance.
• Administration of our Tax Agency including its maintenance and liaising with Inland Revenue on behalf of the teams where appropriate. 
• Dealing proactively with correspondence and enquiries and responding as appropriate.
• Administration of our Xero practice.
• NZ Companies Office and Annual Return administration using CAS360.
• Provision of back up administrative support firmwide where required.

Qualifications

Your expertise: 

Bring your professional, personable character and administrative experience and see what impact you can make.  With requests coming in from multiple channels the ability to prioritise and communicate the status of tasks is essential.  You will be able to complete routine tasks with appropriate guidance, use judgement to address straightforward issues and seek support when needed. High attention to detail and accuracy, aptitude and a proactive get-it-done attitude is a must in this role. 

You’ll also have: 

• 1+ years experience in an administrative role with a professional yet personable character – ideally in a corporate/professional services environment.
• Exceptional organisation skills with acute attention to detail and accuracy.
• The ability to demonstrate initiative and be able to react proactively and positively to change.
• The understanding to exercise confidentiality, discretion and personal sensitivity in all aspects of the role.
• A willingness and aptitude to learn new systems and processes.
• IT proficiency and be comfortable with new technology using CoPilot and other approved AI tools.
• Proficiency across Microsoft Office tools including Excel, Word, and PowerPoint.

You will be joining a supportive national team that values accuracy, responsiveness and continuous improvement. The role provides scope to build your administration capability, gain exposure to specialist systems and take on broader responsibilities while providing exceptional customer service to both internal and external people.

Additional Information

Making an impact that matters, together: 

Our shared values are at the heart of everything we do. Living these values is essential to ensuring everyone feels included at work and able to reach their full potential. For us to succeed and thrive as an organisation, we understand the importance of creating a culture where diverse perspectives matter and where everyone is given an equal opportunity to thrive, grow and make an impact that matters. 

You can find out more about our recruitment process here. 

To be considered for this role, you must be legally entitled to work in New Zealand. Visa sponsorship is not available for this position. 

Does this sound like the sort of role and organisation for you? Then apply now 

Join us. But be you. At Deloitte, you’ll do more than just join something, you’ll add something.  You’ve found a place that values your curiosity, passion, and desire to work alongside brilliant people on the things that really matter. There really is only one question: What impact do YOU want to make? . 

This advert will close on 4/10/26. We will respond to all applications within one week of the closing date. 

 

We believe the strongest teams are made up of diverse individuals and we are proud to be an equal opportunities employer. We recognise that women and individuals from under-represented backgrounds may hesitate to apply if they don't meet all criteria. If you're passionate about this role and believe you have the skills, we encourage you to apply, even if your experience, ideal working hours or qualifications aren't a perfect match.

Please be aware of phishing attempts posing as Deloitte recruiters. Official communications from Deloitte New Zealand will come from “@deloitte.co.nz,” “@smartrecruiters.com,” or our video interview platform Deloitte. If you receive a suspicious email, verify its authenticity by contacting us at [email protected].