Field Application Engineer – PV inverters

Company Description

Delta, founded in 1971, and listed on the Taiwan Stock Exchange, is a global leader in switching power supplies and thermal management products with a thriving portfolio of IoT-based smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across 5 continents.

Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies and dedication to ESG. Since 2011, Delta has been listed on the Dow Jones Best-in-Class World Index (formerly the DJSI World Index of Dow Jones Sustainability™ Indices) for 14 consecutive years. Delta has also won CDP with double A List for 4 times for its substantial contribution to climate change and water security issues and has been named Supplier Engagement Leader for its continuous development of a sustainable value chain for 7 consecutive years.

For detailed information about Delta, please visit: www.delta-emea.com

Job Description

In this role, you will serve as a primary application-engineering resource for solar inverter solutions across the EMEA region. You will combine engineering, customer contact and hands-on problem-solving and influence future products.

Key Responsibilities

• Support customers across EMEA: Provide application engineering support before and after the sale, primarily from the UK, with travel when customer or project needs require it.
• Design the right solution: Translate site requirements, electrical designs and customer objectives into robust system recommendations.
• Solve technical issues: Lead structured troubleshooting with customers, installers, EPCs, distributors and internal experts; document findings and drive issues to closure.
• Enable successful commissioning: Support installation, configuration, testing and commissioning remotely and on site where appropriate.
• Build capability: Deliver technical training, product demonstrations and practical guidance for customers, partners and internal commercial teams.
• Connect field insight to the business: Capture recurring questions, product feedback and market requirements, then communicate them clearly to product management, R&D, quality and service teams.
• Protect quality and safety: Work in line with applicable procedures, technical standards and safety requirements, and maintain accurate case and project documentation. 

Qualifications

• Proactive and analytical: You can move a case forward, while taking time to understand evidence before deciding.
• Goal- and problem-focused: You work toward successful project outcomes and notice risks, gaps and failure modes early.
• Understanding of PV systems: Ability to read single-line diagrams, specifications and technical documentation. Support commissioning and troubleshooting.
• Methodical and adaptable: You follow proven safety and troubleshooting methods and develop alternatives when the standard route does not fit the application.
• System- and detail-oriented: You understand the complete system and can stay with measurements, logs and diagrams until the root cause is clear.
• Independent and collaborative: You can owe your cases and work autonomously, while involving the right colleagues and partners.
• Flexible under pressure: You remain approachable and customer-aware, then step back to assess the facts and choose the next action.

Additional Information

As an innovative and global company, you are offered a friendly working atmosphere and a constructive working environment leaving much room for new possibilities and ideas. Use this opportunity and show us your motivation.