Landlord Relations Officer - Arabic speaker-

Deluxe Holiday Homes is Dubai's leading vacation rental management firm, boasting a comprehensive suite of services that spans across vacation rentals, property management, real estate brokerage, and more. With a commitment to innovation, professionalism, and excellence, we manage over 700+ properties and employ a dedicated team of over 200+ professionals.

About the Role:
As a Landlord Support Executive at Deluxe Holiday Homes you will be responsible for maintaining positive relationships with property owners, ensuring their needs are met, and coordinating communication between owners and our team.

Responsibilities:

• Address a wide range of inquiries from property owners, covering financial matters, utility services, expenses, payouts, banking procedures, listings, portal functionality, pricing structures, availability, property inventory, and access card management.

• Provide owners with thorough and precise information, ensuring clarity and accuracy in responses.

• Handle inquiries and concerns promptly and courteously via phone calls and messaging platforms.

• Respond to owner queries via email in a timely manner, maintain