Sr. Customer Operations Manager
Introduction to Demandbase:
Demandbase is the only pipeline AI platform that empowers GTM teams to automate growth at scale. With a unified view of data, insights, actions, and outcomes, B2B enterprises can seamlessly align and execute their account-based GTM strategies with confidence. Thousands of businesses trust Demandbase to maximize revenue, minimize waste, and consolidate their data and tech stacks – all in one platform.
As a company, we’re as committed to growing careers as we are to building world-class technology. We invest heavily in people, our culture, and the community around us. We have also continuously been recognized as One of The Best Places To Work in the San Francisco Bay Area by Fortune, and One of The 60 Best Companies To Sell For by Selling Power. Our offices are located in San Francisco, New York, Austin, Seattle, India, and the United Kingdom.
About The Role
We're looking for a Sr. Customer Operations Manager to serve as the operational and analytical backbone of our Customer Experience organization. This role owns the systems, processes, and insights that power our Customer Success (CS), Professional Services (PS), and Growth/Account Development (GAD) teams — from platform administration to revenue-critical forecasting models. The ideal candidate combines hands-on
