Online Hotel Reservationist – Remote

Job Title: Online Hotel Reservationist – Fully Remote About Destination Knot: At Destination Knot, we create seamless and memorable travel experiences by connecting clients to the perfect hotels, resorts, and accommodations across the globe. Whether it’s a luxury escape, romantic getaway, or family vacation, we’re committed to exceptional service and personalized planning from start to finish. Position Overview: We are seeking a highly organized and detail-oriented Online Hotel Reservationist to join our fully remote team. In this role, you’ll assist clients with hotel and resort bookings, manage reservation details, and ensure an accurate and smooth booking process. If you enjoy hospitality, customer service, and working behind the scenes to make travel dreams come true, this role is for you. Key Responsibilities: Assist clients with booking hotels, resorts, and other accommodations through online platforms Research and recommend lodging options based on destination, budget, and preferences Process reservations, updates, and modifications accurately and efficiently Maintain organized records of bookings, client requests, and confirmations Communicate professionally with clients and supplier partners via email, phone, and chat Stay informed on hotel promotions, cancellation policies, and destination trends Collaborate with team members to ensure client satisfaction throughout the booking process Qualifications: Previous experience in hotel booking, hospitality, or customer se