Remote | Reservations & Guest Support Specialist

Reservations & Guest Support Specialist – Remote Location: Remote (United States)     About Us: We are a coordination-focused services company that supports clients with reservations, scheduling, and guest-related service needs. We prioritize organization, clear communication, and delivering a consistently positive client experience.   Position Overview: The Reservations & Guest Support Specialist provides client-facing and administrative support related to reservations, scheduling, and guest inquiries. This role is responsible for maintaining accurate records, assisting with confirmations and updates, and ensuring timely, professional communication throughout the coordination process. This position is well-suited for individuals who are organized, service-oriented, and comfortable working independently in a remote environment.   Key Responsibilities: Assist with reservation requests, confirmations, and scheduling updates Respond to guest inquiries via email, phone, and messaging platforms Maintain accurate records, calendars, and service documentation Monitor timelines to ensure changes and confirmations are processed correctly Provide general guest support to ensure a smooth and positive experience Follow established workflows and quality standards Collaborate with internal team members to support daily operations   Qualifications & Skills: Strong customer service and communication skills High attention to detail and organization Ability to manage multiple tasks in a remote