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Posted 3h ago•New York

Reservations & Client Support Coordinator

MiddleOn-site (New York)Salary undisclosed
Job Description
Position Overview: We are seeking a reliable and detail-oriented Reservations & Client Support Coordinator to assist with reservation coordination and client support in a remote environment. This role focuses on managing scheduling requests, maintaining accurate records, and providing professional support to ensure a smooth and positive client experience. This position is well suited for individuals who are organized, communicative, and comfortable working within established systems and processes.   Key Responsibilities: Coordinate and support reservation and scheduling requests Assist clients with updates, changes, and confirmations Maintain accurate records and documentation in internal systems Communicate clearly and professionally with clients via email, phone, and messaging tools Follow established workflows, procedures, and timelines Provide timely follow-up to support a positive client experience Collaborate with internal teams to ensure reservation accuracy and consistency   Qualifications: Strong organizational and time-management skills Excellent written and verbal communication abilities Ability to work independently in a remote setting Comfortable using computers and learning new systems High attention to detail and accuracy Customer-focused with a professional and dependable approach   Preferred Experience: Background in reservations, scheduling, customer support, or administrative roles Familiarity with booking, scheduling, or CRM-style systems Prior remote or v

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